The Epson TM-U220IIB is the proven 76 mm impact dot matrix printer for restaurant and bar kitchens, hotels and retail checkouts – wherever heat, grease and humidity would ruin thermal receipts. Its 9-pin mechanism prints up to 8.8 lines per second on plain or 2-ply carbonless paper, supports two-colour (black/red) printing to highlight orders, and the built-in auto-cutter cleanly cuts every ticket. This version, C31CL27101F0, comes in Epson Cool White and has a serial (RS-232) interface; it ships with the AC adapter, a black ERC-38B ribbon cassette and a starter roll – the power cord and interface cable are ordered separately.

📦 What's in the box – C31CL27101F0

✅ Epson TM-U220IIB printer – auto-cutter, serial RS-232, white
✅ Power supply – Epson AC adapter C1 (24 V DC)
❌ Power cord – NOT included
❌ Interface cable (RS-232) – NOT included
✅ Ribbon cassette – ERC-38B black cassette (approx. 3 million characters)
✅ Starter paper roll – plain paper roll to get you started
✅ User manual – drivers, utilities and manuals are a free download from Epson

⚠️ Please note: the power cord and interface cable are not included. To connect the printer, order a serial cable separately – the Bixolon SER-KAB-9-25 (PC 9-pin to printer 25-pin) fits. The AC adapter needs a mains cable with a C13 connector: Epson 2119140 (EU), Citizen C6009-300 (UK) or Bixolon SWISSPWRCRD (Swiss).

💡 Useful extras: replacement ribbon cassettes – Epson ERC-38B/R (C43S015376) (black/red, for two-colour printing) or Epson ERC-38B (C43S015374) (black, longer life); the Epson WH-10 (C32C845040) wall-hanging bracket; a spare power supply (Epson PS-180 or Epson PS-190). The drawer kick-out port opens a cash drawer automatically with every sale.

Key Features

Impact printing on plain paper – kitchen tickets and receipts do not fade or blacken near grills, ovens and fryers and stay legible in heat and humidity.
Two-colour printing – with a black/red ribbon, allergens, extras or table numbers stand out in red.
Serial RS-232 interface – the classic connection for existing POS terminals and kitchen systems.
Auto-cutter – partial cut for clean, quick ticket separation; rated for 800,000 cuts.
Up to 8.8 lines per second – 4.7 lps at 40 columns; prints 1 original + 1 copy on 2-ply carbonless paper.
Three paper widths – easy drop-in loading for 76, 69.5 or 57.5 mm rolls up to 83 mm in diameter.
Exchangeable Connect-It interface – change to serial, USB, parallel, Ethernet or wireless LAN later simply by swapping the interface board.
Built for reliability – MTBF 180,000 hours, MCBF 18 million lines and a robust enclosure that withstands heat and humidity.
Wide software support – ESC/POS, Epson APD Windows driver, Mac and Linux drivers, OPOS, JavaPOS, OPOS for .NET, ePOS SDK for Android and iOS, TM-U220II Utility plus deployment and monitoring tools.
Ready to print – a black ERC-38B ribbon cassette (approx. 3 million characters) is in the box; switch to the ERC-38B/R for two-colour printing.
Flexible installation – on the counter or wall-mounted with the optional WH-10 bracket, with right-side-up printing; paper near-end sensor fitted.

Ideal Applications

Restaurant, bar and hotel kitchens – order tickets that survive heat, steam and grease
Quick-service restaurants, pizzerias and cafés
Retail checkouts and small shops
Ticketing, queue management, banks and service counters
Online and delivery orders printed straight to the kitchen (Ethernet version with Server Direct Print)
Replacing older TM-U220 printers in existing POS installations

All TM-U220IIB Versions

The highlighted row is the version you are currently viewing.

Part Number	Interfaces	Color	Ribbon in the Box
C31CL27101	Serial (RS-232)	White	Black/red (ERC-38B/R)	View product
C31CL27101B0	USB	White	Black/red (ERC-38B/R)	View product
C31CL27101F0 (this version)	Serial (RS-232)	White	Black (ERC-38B)	Viewing
C31CL27101F2	Parallel (IEEE 1284)	White	Black (ERC-38B)	View product
C31CL27101P0	Parallel (IEEE 1284)	White	Black/red (ERC-38B/R)	View product
C31CL27102	Serial (RS-232)	Dark grey	Black/red (ERC-38B/R)	View product
C31CL27102B0	USB	Dark grey	Black/red (ERC-38B/R)	View product
C31CL27102F0	Serial (RS-232)	Dark grey	Black (ERC-38B)	View product
C31CL27102F1	USB	Dark grey	Black (ERC-38B)	View product
C31CL27102F2	Parallel (IEEE 1284)	Dark grey	Black (ERC-38B)	View product
C31CL27102P0	Parallel (IEEE 1284)	Dark grey	Black/red (ERC-38B/R)	View product
C31CL27141	Ethernet	White	Black/red (ERC-38B/R)	View product
C31CL27141F3	Ethernet	White	Black (ERC-38B)	View product
C31CL27142	Ethernet	Dark grey	Black/red (ERC-38B/R)	View product
C31CL27142F3	Ethernet	Dark grey	Black (ERC-38B)	View product

Technical Specifications

Part Number	C31CL27101F0
Model	Epson TM-U220IIB (101F0)
Printer Type	Impact dot matrix POS receipt / kitchen printer with auto-cutter (TM-U220II Type B)
Print Method	9-pin serial impact dot matrix; one- or two-colour (black/red) printing
Print Speed	Up to 8.8 lps (16 columns), 6.0 lps (30 columns), 4.7 lps (40 columns) at 16 cpi
Paper Width	76 mm, 69.5 mm or 57.5 mm (± 0.5 mm) roll paper
Characters per Line	76 mm: 40 (Font B 7 × 9) / 33 (Font A 9 × 9); 69.5 mm: 36 / 30; 57.5 mm: 30 / 25; 16 cpi / 13.3 cpi
Roll Diameter	Max. 83 mm
Paper Thickness	0.06–0.085 mm
Media Type	Plain paper rolls or 2-ply carbonless paper (1 original + 1 copy) – no thermal paper needed
Auto-cutter	Auto-cutter (partial cut); life 800,000 cuts
Ribbon	ERC-38B/R (C43S015376): approx. 1,500,000 characters black / 750,000 red; ERC-38B (C43S015374): approx. 3,000,000 characters black
Interfaces	Serial RS-232 (D-sub 25-pin) on the exchangeable Epson Connect-It interface board (UIB)
Wireless	Not built in (optional Epson UB-R05 wireless LAN interface board)
Drawer Kick-out	Yes – drawer kick-out port
Emulation / Command Set	ESC/POS
Fonts / Character Sets	Font A 9 × 9, Font B 7 × 9 dots; 95 alphanumeric, 48 international character sets, 128 × 12 graphics; Japanese, Simplified / Traditional Chinese, Korean and Thai
Drivers & Software	Epson Advanced Printer Driver (APD, Windows), Mac and GNU/Linux printer drivers, OPOS ADK, OPOS ADK for .NET, JavaPOS ADK, Epson ePOS SDK (Android, iOS), TM-U220II Utility, Deployment Tool, Monitoring Tool, Firmware Updater
Mobile Printing	Via the connected POS PC / terminal – for tablet and mobile POS printing choose an Ethernet version (C31CL2714x)
Data Buffer	Receive buffer 20 KB or 40 bytes (selectable); NV graphics 128 KB; NV user memory 8 KB
Sensors	Paper end, paper near-end (fitted), cover open
Power Supply	Epson AC adapter C1 (included), 24 VDC ± 7% – AC power cord (C13) not included
Power Consumption	Approx. 31 W printing; approx. 2 W standby
Dimensions (W × D × H)	160 × 248 × 138.5 mm
Weight	Approx. 2.5 kg
Color	Epson Cool White (ECW)
Installation	On the counter or wall-mounted with right-side-up printing (optional Epson WH-10 bracket, C32C845040)
Options	Ribbons ERC-38B / ERC-38B/R, wall-hanging bracket WH-10, power supplies PS-180 / PS-190, interface boards UB-S01, UB-S09, UB-U05, UB-P02II, UB-E04, UB-R05
Operating Temperature	0 °C to 50 °C
Storage Temperature	−10 °C to 50 °C (without ribbon and paper)
Humidity	10–90% RH, non-condensing
Noise Level	Approx. 64 dB(A)
Reliability	MTBF 180,000 hours; MCBF 18,000,000 lines
Print Head Life	150 million characters
Certifications	CE, FCC Class A, ICES-3 (A), cTUVus, RoHS
Warranty	12 months (carry-in)
In the Box	Epson TM-U220IIB printer (auto-cutter, Serial (RS-232), white), Epson AC adapter C1 (24 V DC), ERC-38B black ribbon cassette, starter paper roll, user manual – AC power cord and RS-232 serial interface cable NOT included (order separately)

Which version should you choose? Every TM-U220IIB has the auto-cutter, prints up to 8.8 lines per second in one or two colours and ships with the AC adapter, a ribbon cassette and a starter roll – the power cord and interface cable are ordered separately. The part number tells you the rest: …101 / …141 = Cool White, …102 / …142 = Dark Grey; 10x = serial, 14x = Ethernet, B0 = USB, P0 = parallel; the F0 / F1 / F2 / F3 kits (serial / USB / parallel / Ethernet) come with a black ERC-38B ribbon instead of the black/red one. Compare other models in our Dot Matrix Printers collection or contact our team for volume pricing.