

The Epson TM-J7700 is a versatile multi-station inkjet POS printer: it prints sharp 600 dpi receipts on plain paper rolls and also prints on single sheets – slips, forms, invoices, vouchers or prescriptions – fed in from the front, with an extended print width of up to 137.8 mm. At up to 100 mm/s it is around twice as fast as earlier models, its black ink is more resistant to water and light than dot-matrix print, and it has exactly the same footprint as the TM-J7500, so it drops straight into existing installations. This version, C31CF70321, has a white housing and is ready to print out of the box: the Epson PS-180 power supply, a power cord with an EU (Schuko) plug, a USB cable and the first ink cartridge are included.
📦 What's in the box – C31CF70321
- ✅ Epson TM-J7700 printer – white, USB 2.0 + Ethernet
- ✅ Ink cartridge – Epson SJIC33P(K) black – the first cartridge for initial ink charging
- ✅ Power supply – Epson PS-180 (24 V DC)
- ✅ Power cord – EU plug (Schuko)
- ✅ USB cable – USB A-to-B, for connecting the printer to your PC or POS system
- ✅ Starter paper roll – plain-paper starter roll (this printer does not use thermal paper)
- ✅ Power switch cover – prevents the printer from being switched off by accident
- ✅ Setup guide – plus user manual on CD; drivers and utilities are a free download from Epson
- ❌ Ethernet (LAN) cable – NOT included – only needed for network printing (standard RJ45 patch cable)
💡 Useful extras: a spare Epson C33S020700 black ink cartridge; an Epson CoverPlus service plan (CoverPlus RTB 3 years (CP03RTBSC487) or CoverPlus Onsite 3 years (CP03OSSWC487)); a spare Epson PS-180 (C32C825341) power supply.
📄 Paper: the TM-J7700 is an inkjet printer – use plain (wood-free) paper rolls 58–83 mm wide, 0.06–0.09 mm thick. Thermal paper is not suitable.
Key Features
- Receipts and full-page forms in one printer – roll paper for receipts plus a front slot for slips, forms, invoices, vouchers and prescriptions (68 × 68 mm up to 230 × 297 mm); sheets are drawn in automatically and printed across an extended width of up to 137.8 mm.
- 600 dpi inkjet quality – crisp text, logos, barcodes and even photos, a big step up from the 180 dpi of earlier models; prints are more resistant to water and light than dot-matrix output.
- Fast – up to 100 mm/s on receipts (around twice as fast as earlier models) and 85 mm/s on slips, so queues keep moving.
- Low running costs – the high-capacity SJIC33P(K) black ink cartridge and inexpensive plain paper keep the total cost of ownership at the level of dot-matrix printers.
- Simple maintenance – easy-install ink cartridge, drop-in paper loading and a full-cut auto-cutter rated for 1.5 million cuts.
- Drop-in replacement – fully backward compatible with the TM-J7500 and exactly the same footprint, so you can upgrade without changing your software or counter layout.
- USB + Ethernet – connect a POS PC via USB or share the printer over the network; a drawer kick-out port and a DM-D customer display connector are built in.
- Reliable and quiet – MTBF of 180,000 hours, MCBF of 50 million lines and a quiet inkjet mechanism (approx. 55 dB(A)).
Ideal Applications
- Pharmacies – receipts plus printing on prescriptions and forms
- Banks, post offices and service counters – receipts, slips and vouchers
- Retail checkouts that print invoices, delivery notes or coupons alongside receipts
- Replacing TM-J7500 or dot-matrix slip printers without changing software
All TM-J7700 Versions
The highlighted row is the version you are currently viewing.
| Part Number | Color | Firmware | Interfaces | Power Cord | In the Box | |
|---|---|---|---|---|---|---|
| C31CF70301 | Black | Standard | USB + Ethernet | EU (Schuko) | PS-180 + EU cord + USB cable + ink | View product |
| C31CF70321 (this version) | White | Standard | USB + Ethernet | EU (Schuko) | PS-180 + EU cord + USB cable + ink | Viewing |
| C31CF70301PH | Black | PH firmware | USB + Ethernet | EU (Schuko) | PS-180 + EU cord + USB cable + ink | View product |
| C31CF70321PH | White | PH firmware | USB + Ethernet | EU (Schuko) | PS-180 + EU cord + USB cable + ink | View product |
Technical Specifications
| Part Number | C31CF70321 |
|---|---|
| Model | Epson TM-J7700 (321) |
| Printer Type | Multi-station inkjet POS printer (receipt roll + single-sheet slip printing) |
| Print Method | Inkjet line printing (black ink) |
| Resolution | 600 dpi |
| Print Speed | Receipt: up to 100 mm/s (98 mm/s per Epson datasheet); slip: 85 mm/s |
| Paper Width | Plain-paper roll 58–83 mm (adjustable width guide, approx. 57 / 69 / 76 / 82 mm); max. receipt print width 72 mm |
| Paper Thickness | 0.06–0.09 mm (plain paper – thermal paper is not supported) |
| Slip / Single-Sheet Printing | Single sheets (slips, forms, invoices, vouchers, prescriptions) inserted from the front and drawn in automatically: 68 × 68 mm up to 230 × 297 mm; max. print width 137.8 mm |
| Auto-cutter | Auto-cutter (full cut); life 1,500,000 cuts |
| Interfaces | USB 2.0 Type-B, Ethernet 10Base-T/100Base-TX |
| Wireless | None |
| Drawer Kick-out | Yes – drawer kick-out connector |
| Customer Display Port | Yes – DM-D customer display connector |
| Emulation / Command Set | ESC/POS; fully backward compatible with the Epson TM-J7500 |
| Fonts / Character Sets | ANK, 95 alphanumeric characters (receipt and slip); Euro symbol |
| Barcodes | Barcodes, logos and graphics supported |
| Ink Cartridge | Epson SJIC33P(K) black ink cartridge (spare: Epson C33S020700) |
| Firmware | Standard Epson firmware |
| Drivers & Software | Epson drivers and utilities – free download from Epson |
| Power Supply | Epson PS-180 AC adapter (included), 24 V DC; AC 100–240 V, 50/60 Hz |
| Dimensions (W × D × H) | 251 × 260 × 188 mm |
| Weight | Approx. 5.8 kg (incl. ink cartridge) |
| Color | White |
| Operating Temperature | 10 °C to 35 °C |
| Storage Temperature | −20 °C to 40 °C |
| Humidity | Operation 20–80% RH; storage 20–85% RH |
| Noise Level | Approx. 55 dB(A) |
| Reliability | MTBF 180,000 hours; MCBF 50,000,000 lines (receipt unit 15,000,000 lines, slip unit 5,000,000 lines) |
| Certifications | CE (EN55032 Class A, EN55024); TÜV (EN60950-1) |
| Warranty | 12 months (Epson carry-in); extendable with Epson CoverPlus |
| In the Box | Epson TM-J7700 printer (USB 2.0 + Ethernet, white), Epson SJIC33P(K) black ink cartridge (initial), Epson PS-180 power supply, power cord with EU (Schuko) plug, USB cable, plain-paper starter roll, power switch cover, setup guide, user manual CD – Ethernet cable not included |
Which version should you choose? All TM-J7700 versions share the same hardware and box contents: versions with 301 are black, versions with 321 white, and versions ending in PH come with Epson's PH firmware – choose them only if your software provider asks for it. For receipts and smaller slips (up to 81.3 mm print width), the more compact Epson TM-J7200 is an alternative. Compare other models in our Multi-Station Receipt Printers collection or contact our team for volume pricing.
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