

The Citizen CT-E351 is a stylish, compact 80 mm thermal receipt printer with front paper exit, designed for hospitality and retail counters where looks matter. It prints sharp 203 dpi receipts at up to 250 mm/s, cuts them automatically and – at just 125 mm wide and 108 mm tall – fits neatly beside or under the counter. This version, CTE351XEEWX, is white with USB + Ethernet (LAN) interfaces for sharing the printer over the network; it comes with a Citizen AC adapter and a power cord with an EU (Schuko) plug – interface cables are not included.
📦 What's in the box – CTE351XEEWX
- ✅ Citizen CT-E351 printer – pure white, USB + Ethernet (LAN)
- ✅ Power supply – Citizen AC adapter 37AD5 (24 V DC, 2.1 A, ENERGY STAR)
- ✅ Power cord – EU plug (Schuko)
- ❌ USB cable – NOT included
- ❌ Ethernet (LAN) cable – NOT included
- ✅ Starter paper roll – 80 mm thermal paper to get you started
- ✅ Paper roll spacer – fitted in seconds to switch to 58 mm paper rolls
- ✅ Cable clamp – keeps the cables tidy and securely in place
- ✅ Setup guide – drivers, utilities and manuals are a free download from Citizen
⚠️ Please note: no interface cable is included. To connect the printer to your network, use a standard RJ45 Ethernet patch cable; for a direct USB connection, the Bixolon USB-KAB-G USB cable (USB A to B) fits, as does any standard USB 2.0 A-to-B printer cable.
💡 Useful extras: thermal paper rolls – 80 mm (Zebra Z-Perform 1000D 60 (3013286) or Citizen 3623200) or 58 mm (Citizen 3621900). The drawer kick-out port (24 V) can open up to two standard cash drawers automatically with every sale.
Key Features
- Fast 250 mm/s printing – sharp 203 dpi receipts, logos and barcodes keep queues short, even at peak times.
- Front exit, top loading – receipts come out at the front and paper drops in from the top, so the printer can sit under a shelf or counter top; easy loading for rolls up to 83 mm in diameter.
- Compact, stylish design – a flat-top case only 125 mm wide and 108 mm tall (the height of a cash drawer), in pure white or black to match your EPOS system.
- USB + Ethernet – share one printer between several POS terminals and tablets on the network, or connect it directly via USB.
- Guillotine auto-cutter – full or partial cut, rated for 1.5 million cuts on 80 mm paper.
- 80 or 58 mm paper – the supplied partition switches the printer to 58 mm rolls in seconds.
- Two cash drawers – the RJ12 drawer kick-out port drives up to two 24 V cash drawers that open automatically with every sale.
- Logos and barcodes – 384 KB user memory for logos and user-defined characters; prints 1D barcodes, GS1 DataBar, PDF417 and QR codes.
- ESC/POS compatible – drivers for Windows, macOS, Linux, Android and iOS plus SDKs for iOS, Android and Windows; works with most POS software, including Loyverse.
- Simple to operate – two buttons, two status LEDs and an energy-efficient ENERGY STAR AC adapter (included).
Ideal Applications
- Restaurants, cafés, bars and takeaways – receipts and kitchen order tickets
- Retail checkouts, boutiques and design-led stores
- Hotels, hospitality and service counters
- Counters with limited space – under a shelf or next to the cash drawer
- Coupons, vouchers and daily reports
All CT-E351 Versions
The highlighted row is the version you are currently viewing.
| Part Number | Color | Interfaces | Power Cord | |
|---|---|---|---|---|
| CTE351XXEBX | Black | USB + RS-232 | EU (Schuko) | View product |
| CTE351XXEWX | White | USB + RS-232 | EU (Schuko) | View product |
| CTE351XEEBX | Black | USB + Ethernet | EU (Schuko) | View product |
| CTE351XEEWX (this version) | White | USB + Ethernet | EU (Schuko) | Viewing |
Technical Specifications
| Part Number | CTE351XEEWX |
|---|---|
| Model | Citizen CT-E351 USB + LAN |
| Printer Type | POS thermal receipt printer (single-station, front exit) |
| Print Method | Direct thermal line printing |
| Resolution | 203 × 203 dpi (8 dots/mm) |
| Print Speed | Max. 250 mm/s |
| Paper Width | 80 mm (print width 72 mm / 576 dots, max. 76 mm) or 58 mm (with the supplied partition); media width 58–80 mm ± 0.5 mm |
| Characters per Line | 80 mm: 48 (Font A) / 64 (Font B) / 72 (Font C); 58 mm: 35 / 46 / 52 |
| Roll Diameter | Max. 83 mm (core 12 mm inner / 18 mm outer diameter) |
| Paper Thickness | 53–85 µm |
| Auto-cutter | Yes – guillotine auto-cutter, full and partial cut; life 1,500,000 cuts (80 mm) / 1,000,000 cuts (58 mm) |
| Interfaces | Ethernet 10/100Base-T (RJ45) + USB 2.0 (Type-B) |
| Wireless | Not supported |
| Drawer Kick-out | Yes – RJ12 (DK) port, up to 2 cash drawers, 24 V DC |
| Emulation / Command Set | ESC/POS |
| Fonts / Character Sets | Font A 12 × 24, Font B 9 × 24, Font C 8 × 16 dots; code pages PC437, 850, 852, 857, 858, 860, 863, 864, 865, 866, WPC1252, Katakana, Thai code 11/18, TCVN-3 |
| Barcodes | 1D: UPC-A, UPC-E, EAN-13, EAN-8, ITF, Code 39, Code 93, Code 128, Codabar (NW-7), GS1 DataBar; 2D: PDF417, QR Code, Composite Symbology |
| Drivers & Software | Windows, macOS, Linux, Android and iOS drivers; SDKs for iOS, Android and Windows |
| Data Buffer | 4 KB or 45 bytes (selectable) |
| Memory | User memory 384 KB (logos and user-defined characters) |
| Sensors | Paper end |
| Power Supply | External Citizen AC adapter 37AD5 (included, ENERGY STAR): AC 100–240 V, 50/60 Hz in, 24 V DC / 2.1 A out – power cord with EU plug included |
| Power Consumption | Approx. 2.0 A at 24 V DC (average printing); approx. 0.1 A standby |
| Dimensions (W × D × H) | 125 × 165 × 108 mm |
| Weight | Approx. 1.3 kg |
| Color | Pure white |
| Installation | Horizontal only – front paper exit, top paper loading (not for vertical or wall mounting) |
| Operating Temperature | 5 °C to 45 °C |
| Storage Temperature | −20 °C to 60 °C |
| Humidity | 10–90% RH, non-condensing |
| Reliability | Auto-cutter: 1,500,000 cuts (80 mm paper) |
| Print Head Life | 150 km / 300 million pulses |
| Certifications | CE, TÜV, UL, cUL, FCC Class A, VCCI |
| Warranty | 24 months (including print head and cutter) |
| In the Box | Citizen CT-E351 printer (USB + Ethernet, pure white), AC adapter 37AD5 (24 V DC) with EU (Schuko) power cord, 58 mm paper partition, cable clamp, starter paper roll, quick start guide – USB and Ethernet cables NOT included (order separately) |
Which version should you choose? Pick USB + serial (CTE351XXEBX black, CTE351XXEWX white) for a single checkout connected to a POS PC or a serial cash register. Choose USB + Ethernet (CTE351XEEBX black, CTE351XEEWX white) to share the printer over the network or print from network-connected tablets. All versions come with a Citizen AC adapter and an EU (Schuko) power cord; the interface cable is ordered separately. Compare other models in our POS Receipt Printers collection or contact our team for volume pricing.
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