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Two boxes arrive. Both say DS2208 on the label. One cost 84 euros, the other 97, and only one of them contains a USB cable and...

A badge printer sits unused for three weeks, then someone needs twenty staff cards by Friday. That is when the faults show up: washed out photos,...

Most label rolls that come back to us are the right label on the wrong roll. Width and height are the two numbers everyone checks, and...

A twenty device handheld rollout gets quoted as a single line: twenty units at a unit price. That line is usually under half of what the...

A receipt printer rarely fails all at once. It jams once a week, the cut leaves a ragged tail, the driver refuses to install on a...

A thermal label printer that produces a clean test label from its own front panel, then a shrunken, shifted barcode the moment the ERP sends a...

A scanner arrives, you plug it in, and the till field fills with the wrong characters. Or nothing arrives at all, because the software was listening...

A label printer will print onto the wrong material without complaining. The failure turns up later: a courier label gone grey in a warm van, a...

Most people who ask us for a rugged tablet have one of two pictures in their head, and both are usually wrong. Either they want a...

A label that scans on the printer and smudges to grey in the warehouse two weeks later is not a label problem. It is a ribbon...

A Zebra mobile computer part number tells you everything about the device you are buying, and almost nobody reads it. Two terminals that look identical in...

A receipt printer fails at the worst possible moment, with three customers waiting and nobody senior on the floor. The reflex is to swap the cable,...